Legal
Privacy Policy
Effective: January 1, 2026
1. Introduction
Clawallex Ltd ("Company", "we", "us", or "our"), a company incorporated under the laws of the British Virgin Islands, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our payment infrastructure services.
2. Information We Collect
We collect the minimum information necessary to provide our services: - Wallet addresses used as lightweight identifiers - Transaction data (amounts, timestamps, card usage) - Device and browser information for security purposes - Communication records when you contact our support team We do not collect government-issued identification unless required by applicable anti-money laundering regulations.
3. How We Use Your Information
We use collected information to: - Process payments and issue virtual cards - Comply with applicable anti-money laundering (AML) and counter-terrorism financing (CTF) obligations under BVI law - Conduct sanctions screening against international sanctions lists - Detect and prevent fraud and unauthorized transactions - Improve and maintain the security of our services - Respond to your inquiries and provide customer support
4. Data Sharing and Disclosure
We do not sell your personal data. We may share information with: - Card network partners (Visa, Mastercard) as required for payment processing - Regulated financial institutions involved in transaction settlement - Law enforcement or regulatory authorities when required by BVI law or valid legal process - Service providers who assist in operating our infrastructure, subject to strict confidentiality agreements
5. Data Security
We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security audits. While no system is completely secure, we take reasonable measures to protect your data from unauthorized access, alteration, or destruction.
6. Data Retention
We retain transaction data for the minimum period required by applicable BVI law and anti-money laundering regulations. When data is no longer required, it is securely deleted or anonymized. You may request deletion of non-essential data by contacting us.
7. International Data Transfers
As a BVI-incorporated company operating globally, your data may be processed in jurisdictions outside the British Virgin Islands. We ensure appropriate safeguards are in place for all international data transfers.
8. Contact Us
For privacy-related inquiries, data access requests, or complaints, contact us at privacy@clawallex.com. Clawallex Ltd British Virgin Islands